Waiting: The True Confessions of a Waitress - Debra Ginsberg This is one book everybody should read. The discussions about what waitstaff go through is absolutely fantastic and frankly, more people could use an eye opener. There is one chapter that I didn't really agree of it's usefulness in the book overall (the chapter on waitstaff in movies if you're curious) but overall this book is really good. A little weird in the fact it jumps around a bit but it makes sense in the end.